Privacy Policy

Last updated: 16 May 2026

Sell My Phone Albury and Wodonga ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).

1. What we collect

When you submit a quote request via our website, we collect:

• Your name
• Your phone number
• Your email address
• Details about the iPhone(s) you wish to sell (model, condition, any issues)
• Date and time of your submission

We do not collect payment information, government identifiers, or sensitive information through this website.

2. Why we collect it

We collect this information solely to:

• Prepare and send you a quote
• Contact you to arrange a meeting and complete the purchase
• Keep a basic record of transactions for tax and accounting purposes

3. How we use it

Your information is used only by Will Harrington (the sole operator) to respond to your enquiry. We do not sell, rent, or trade your personal information.

4. Who we share it with

We do not share your personal information with third parties, except:

• Where required by Australian law (for example, in response to a court order)
• With our accountant, where transaction records are necessary for tax compliance

5. How we store it

Your information is stored securely on systems protected by industry-standard authentication. Quote enquiries are retained for up to 12 months and then deleted unless we have an ongoing business relationship with you. Completed transaction records are retained for 7 years as required for Australian tax purposes.

6. Cookies

This website uses essential cookies only - no analytics, advertising, or tracking cookies are set without your consent.

7. Access and correction

You can request access to the personal information we hold about you, or ask us to correct or delete it, at any time. Email willharrington185@gmail.com and we'll respond within 30 days.

8. Complaints

If you believe we have breached the Australian Privacy Principles, contact us first at willharrington185@gmail.com so we can attempt to resolve the matter. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.